Services & Supply

Managed Services & SLAs

Our engineers become your IT team — on-site, remote and around the clock.

Hands and feet wherever you are: service level agreements with guaranteed response times, preventive maintenance, 24/7 monitoring, helpdesk, resident engineers and remote support for projects inside Egypt and in any country.

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Outcomes

Guaranteed response
Predictable cost
Fewer incidents

Capabilities

Tiered SLAs with guaranteed response & resolution
24/7 monitoring and NOC services
Helpdesk and end-user support
Resident and on-call engineers across Egypt
Preventive maintenance and health checks
Remote delivery for international projects
IT operations outsourcing

Related projects

Hospitality

Technology SLAs & implementation for international hotel groups

Marriott · IHG · Steigenberger

Complete technology service level agreements and implementation for properties of world-class hotel groups — guest networks, back-of-house IT and round-the-clock support.

Egypt

Let's build what's next.

Tell us about your project. A senior engineer will get back to you within one business day.

info@leaders-co.com +20 2 2702 0947

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Managed Services & SLAs

Capabilities

Related projects

Technology SLAs & implementation for international hotel groups

Related solutions

Hardware, Software & Licensing Supply

Let's build what's next.

Managed Services & SLAs

Capabilities

Related projects

Technology SLAs & implementation for international hotel groups

Related solutions

Hardware, Software & Licensing Supply

Let's build what's next.